ICTO Publications

Special issue (ICTO2017)
International Journal of Services and Standards

ICT and Services Improvements

co-editors:
Dr. Antoine Harfouche, University Paris Nanterre, France
Dr. Abbas Tarhini, Lebanese American University, Lebanon

• IJSS186796. Baghdadi, Youcef: "Enterprise Interactions: Conceptualization, Ontology, and Standard Architectures and Services"
• IJSS182056. Hazimeh, Hussein; Sajida Chamass; Elena Mugellini; and Omar Abou Khaled: "Lexicon based Sentiment Analysis Approach for Ranking Event Entities"
• IJSS183672. Azhari, Abdullah; and Xiaowen Fang: "Social Media Applications Framework: A lexical Analysis of Users Online Reviews"
• IJSS182402. Aldholay, Adnan H.; Zaini Abdullah; T. Ramayah; Osama Isaac; and Ahmed M. Mutahar: "Online Learning Usage and Performance among Students within Public Universities in Yemen"
• IJSS182602. Mutahar, Ahmed M.; Narzaidi Mohd Daud; Ramayah T.; Osama Isaac; and Adnan Aldholay: "Examining the Effect of Awareness and Perceived Risk on the Technology Acceptance Model (TAM) to Explain the Clients’ Intention to Use Mobile Banking in Yemen"
• IJSS183100. Chedrawi, Charbel; and Souheir Osta: "ICT and CSR in the Lebanese Banking Sector, Towards a Regain of Stakeholders’ Trust: The Case of Bank Audi"

ICT for a Better Life and a Better World

co-editors:
Youcef Baghdadi
Antoine Harfouche

This book focuses on the impact of information and communication technologies (ICTs) on organizations and society as a whole. Specifically, it examines how such technologies improve our lives and facilitate our work. A main aspect explored is how actors understand the potential of ICTs to support organizational activities and hence, how they adopt and adapt these technologies to achieve their goals. The book collects papers on various areas of organizational strategy, e.g. new business models, competitive strategies, knowledge management and more.

The main areas dealt with are new technologies for a better life, innovations for e-government, and technologies enhancing enterprise modeling. In addition, the book addresses how organizations impact society through sustainable development and social responsibility, and how ICTs employ social media networks in the process of value co-creation.

Newer Technologies for Better Life and World

• The Power of Web 2.0 Storytelling to Overcome Knowledge Sharing Barriers
  Chiara Meret, Michela Iannotta, Mauro Gatti
• A Pervasive IoT Scheme to Vehicle Overspeed Detection and Reporting Using MQTT Protocol
  Elie Nasr, Elie Kfoury, David Khoury
• Building Inclusive Digital Societies Through the Use of Open Source Technologies
  Petra Turkama
• ICT in a Collaborative Network to Improve Quality of Life: A Case of Fruit and Vegetables Re-use
  Sabrina Bonomi, Francesca Ricciardi, Cecilia Rossignoli
• Identifying Disguised Objectives of IT Deployment Through Action Research
  Peter Bou Saba, Mario Saba, Antoine Harfouche
• Using QFD Method for Assessing Higher Education Programs: An Examination of Key Stakeholders’ Visions
  Nizar Raissi
• The Effect of ICT Usage on Employees’ Satisfaction: A Job Characteristics Perspective
  Teresina Torre, Daria Sarti
• Artificial Intelligence a Disruptive Innovation in Higher Education Accreditation Programs: Expert Systems and AACSB
  Charbel Chedrawi, Pierrette Howayeck
• Interactive Scheduling Decision Support System a Case Study for Fertilizer Production on Supply Chain
  Ahlam Azzamouri, Imane Essaadi, Selwa Elfirdoussi, Vincent Giard

Innovation for e-Government

• The E-Banking and the Adoption of Innovations from the Perspective of the Transactions Cost Theory: Case of the Largest Commercial Banks in Lebanon
  Charbel Chedrawi, Bissane Harb, Mariam Saleh
• Economic Effect by Open Data in Local Government of Japan
  Tetsuo Noda, Akio Yoshida, Masami Honda
• Innovation, New Public Management and Digital Era Government, Towards a Better Public Sector Performance Through ICT: The Case of the Lebanese Ministry of Environment
  Nada Mallah Boustani, Charbel Chedrawi
• Choosing Valuation Models in the UAE
  Khaled Aljifri, Hafiz Imtiaz Ahmad
• Empowering Farmers in India Through E-Government Services
  J. Nair, B. N. Balaji Singh
• E-Society Realities in Sub-Saharan Africa: The Case of Cote d’Ivoire
  Z. R. Ahouman, Z. Rongting
• Disclosure and Communication of the Corporate Social Responsibility (CSR) in Morocco: The Case of a Bank
  Wadi Tahri, Abdelbari El Khamlichi
• Does Persuasive E-commerce Website Influence Users’ Acceptance and Online Buying Behaviour? The Findings of the Largest E-commerce Website in Malaysia
  N. A. Abdul Hamid, C. H. Cheun, N. H. Abdullah, M. F. Ahmad, Y. Ngadiman
• Exploring Factors Affecting the Adoption of HRIS in SMEs in a Developing Country: Evidence from Cameroon
  A. Noutsa Fobang, S. Fosso Wamba, J. R. Kala Kamdjoug

Technologies Influencing Enterprise Modeling

• Big Data at the Service of Universities: Towards a Change in the Organizational Structure and the Decision-Making Processes
  Dina Sidani, May Sayegh
• Online Consumer Reviews in the Hotel Sector: Why and How to Answer?
  T. Pekarskaia Dauxert
• Evaluating the Performance of IT Governance in Service-Oriented Enterprises
  Morteza Alaeddini, Seyed Alireza Hashemi
• New Market Creation for Technological Breakthroughs: Commercial Drones and the Disruption of the Emergency Market
  Federico Carli, Maria Elena Manzotti, Hugo Savoini
• Enterprise Architecture: A Pillar in an Integrated Framework to Measure the Internal Control Effectiveness in the Oil & Gas Sector
  Mohamed Akoum, Véronique Blum
• Ontology for Enterprise Interactions: Extended and Virtual Enterprises
  F. Al Hadidi, Y. Baghdadi
• Technological Innovation: The Pathway to Entrepreneurs’ Economic Advancement
  Wesley Palmer
• How Communities Affect the Technology Acceptance Model in the Retail Sector
  Daniele Pederzoli

Information and Communication Technologies in Organizations and Society

co-editors:
Francesca Ricciardi
Antoine Harfouche

This book presents a collection of original research papers focusing on emerging issues regarding the role of information and communication technologies in organizations, inter-organizational systems, and society. It adopts an inter-disciplinary approach, allowing for the integration of contributions from various disciplines such as information systems, organizational studies, marketing, accounting, and social sciences. This book offers valuable insights not only for scholars, but also for practitioners, managers, and policy makers. The book is a compilation of the best research papers – originally double blind, peer-reviewed contributions – presented at the ICTO 2015 conference held in Paris.

ICT and the Pursue of Public Good

• One-Stop Government in Italy and the Lebanon: When the Law Alone Is no Silver Bullet
  Walter Castelnovo, Maddalena Sorrentino, Rania Fakhoury, Marco De Marco
• Cloud Computing: Risks and Opportunities for Corporate Social Responsibility
  Norberto Patrignani, Marco De Marco, Rania Fakhoury, Maurizio Cavallari
• The Electronic Health Record: A Comparison of Some European Countries
  Sabrina Bonomi
• The Value of ICT Applications: Linking Performance, Accountability and Transparency in Public Administrations
  Danila Scarozza, Alessandro Hinna, Stefano Scravaglieri, Marta Trotta
  
• An Integrated Drugs Logistics Management System: A Case Study in the Healthcare Sector
  Roberta Pinna, Pier Paolo Carrus, Fabiana Marras
• Smart City and ICT. Shaping Urban Space for Better Quality of Life
  Renata Paola Dameri

ICT, Innovation and Organizational Change

• A Framework of Mechanisms for Integrating Emerging Technology Innovations in IT Services Companies
  Nabil Georges Badr
• Relating ICT to Organizational Change in Research and Practice
  Moufida Sadok, Peter Bednar
• e-Business Assimilation Levels in Lebanon
  Mary Ann B. El Rassi, Antoine Harfouche
• Supply Chain Management and the Role of ICT: DART-SCM Perspective
  Lucia Aiello, Iana Dulskaia, Maria Menshikova
• How Subjective Age and Age Similarity Foster Organizational Knowledge Sharing: A Conceptual Framework
  Alessandra Lazazzara, Stefano Za
• Information Technologies and Quality Management. Towards a New Idea of Quality?
  Teresina Torre
• Acquihiring: A New Process for Innovation and Organizational Learning
  Roberta Fantasia
• The Optimization of the HRM at the “LSCA” in an Economy with Delay in Modernization of Systems
  Claude Chammaa

Interacting in an ICT-Enabled Relational Landscape

• The Brand Website as a Means of Reviving Memories and Imaginary
  Imed Ben Nasr, Lisa Thomas, Jean François Trinquecoste, Ibtissame Abaidi
• Location Privacy Apprehensions in Location-Based Services Among Literate and Semi-literate Users
  Wen Yong Chua, Klarissa T. T. Chang, Maffee Peng-Hui Wan
• Towards an Ontology for Enterprise Interactions
  Youcef Baghdadi
• Employer Branding and Social Media Strategies
  Eliane El Zoghbi, Karine Aoun
• The Business with Digital Signage for Advertising
  Christine Bauer, Natalia Kryvinska, Christine Strauss
• Trust, but Verify: The Role of ICTs in the Sharing Economy
  Sami Dakhlia, Andrés Davila, Barry Cumbie
• Internet Service Providers: The Italian Scenario
  Francesco Bellini, Fabrizio D’Ascenzo, Valeria Traversi
• ICT and Retail: State of the Art and Prospects
  Daniele Pederzoli